Shipping & Returns · 送貨及退換

Delivered with care

用心送到你手上

To get your order to you as fast as possible, we ship with SF Express and JD Logistics, or you can pick it up from our Causeway Bay shop.

HK$500+Free delivery in Hong Kong · 滿額免運費
1–3Working days to your door · 工作天送達
SF · JDChoose SF Express or JD Logistics · 順豐或京東
FreePick up at our Causeway Bay shop · 門市自取

Hong Kong delivery · 香港送貨

Three ways to get it

三種收貨方式

SF Express順豐速運

  • To your door, an SF station or an SF locker送到府上、順豐站或順豐自助櫃
  • Choosing an SF point? Download the SF Hong Kong app so you don't miss pickup alerts如選順豐自取點,請先下載順豐香港 App,以免錯過取件提示
No P.O. boxes · 不派送郵政信箱

JD Logistics京東物流 · New 新服務

  • Home delivery to your address across Hong Kong送貨上門,覆蓋全港
  • Same prices as SF Express收費與順豐相同
Home delivery · 送貨上門

Shop pickup門市自取

  • Collect from our Causeway Bay shop, and try on while you're here銅鑼灣門市取貨,順便試身
  • Room A1, 2/F, Fairview Mansion, 51 Paterson Street, Causeway Bay銅鑼灣百德新街51號華爾大廈2樓A1室
Free · 免費
1
You orderChoose SF, JD or shop pickup at checkout · 結帳時選擇送貨方式
2
We pack it the same dayOrders are processed during office hours, and we aim to ship the same day · 辦公時間內即日處理,盡量當天寄出
At your door in 1–3 working days香港地址一般 1–3 個工作天內送達

Working days don't include Saturdays, Sundays or public holidays. · 工作天不包括星期六、星期日及公眾假期。

Hong Kong rates 香港運費

Your order 訂單SF / JD
Under HK$500HK$500 以下Paid on delivery運費到付
HK$500 or more, up to 1kg滿 HK$500(1kg 以內)Free 免費
HK$500 or more, about 2kg滿額 · 約 2kg+ HK$12
HK$500 or more, about 3kg滿額 · 約 3kg+ HK$24
HK$500 or more, 4kg and above滿額 · 4kg 或以上+ HK$36
Shop pickup門市自取Free 免費

Lingerie is light: most bra orders weigh well under 1kg. · 內衣好輕,大部分訂單都喺 1kg 以內。

Macau & overseas 澳門及海外

Tap your country to see the rate. · 撳你嘅國家睇運費。

Can't see your country? WhatsApp us and we'll check. Any import duties or taxes are charged by your country. · 未見你嘅國家?WhatsApp 我哋查詢。如有進口稅項,由當地收取。

Order changes · 修改訂單資料

HK$80

Admin fee for changes after your order is confirmed (after payment). · 訂單一經確認(即付款成功後),如需更改或補充資料,將收取行政費。

  • Changing the delivery address更改地址
  • Adding address details補充地址資料
  • Changing the phone number修改電話號碼
  • Changing size, colour or quantity更改產品尺碼/顏色/數量

The same fee applies if a delivery fails because of a wrong or incomplete address and we need to update it with the courier. Please double-check your details at checkout. · 如因誤填或地址不完整導致送貨失敗,需要我哋向速遞公司修改資料,亦需收取此費用。

Returns & exchanges · 退換政策

Returns & exchanges

退換政策

  • Exchange within 14 days of receiving your order: unworn, unwashed, tags on, original packaging. · 收貨後 14 天內可換貨,貨品須未經穿著、未經洗滌,附吊牌及原廠包裝。
  • Register by WhatsApp 9862 6558 first, then bring the item and your packing slip or receipt to our Causeway Bay shop. If you post it, all shipping costs are paid by the customer. · 請先以 WhatsApp 登記,再帶同貨品及收據到銅鑼灣門市辦理;如郵寄,來回運費由顧客承擔。
  • Size out of stock? We'll try to restock, or give you store credit valid for 6 months. · 如缺貨,我們會盡力補貨,否則發出 6 個月有效的購物額。
  • No exchange: anything washed (no exceptions), briefs and underwear, sale items, opened beauty products. · 不設退換:已洗滌貨品(絕無例外)、內褲、減價貨品、已開封美容產品。
  • Faulty or wrong item? WhatsApp us photos within 7 days, before washing or wearing. · 貨品有問題?請於收貨後 7 天內、洗滌或穿著前 WhatsApp 相片給我們。

Read the full return policy · 閱讀完整退換政策

Not sure about your size?

Avoid an exchange: find your size first, or try on at our shop. · 未確定尺碼?先用尺碼指南,或嚟門市試身。

First Me Bra? · 首次購買 Me Bra?

Try it on before it ships

We recommend first-time Me Bra customers visit our shop to make sure the size is right. · 我哋建議首次購買 Me Bra 嘅顧客到門市試身,確保尺碼合適。

Room A1, 2/F, Fairview Mansion, 51 Paterson Street, Causeway Bay銅鑼灣百德新街51號華爾大廈2樓A1室