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Return Policy

It is important to us that you are satisfied with your purchase, if you happened to have the wrong sizing of the merchandise, we will be happy to help you to exchange your purchase.

  • Most merchandise can be returned within 14 days in unused, like-new, 100% saleable condition and in the original manufacturer’s packaging.  Due to intimate nature and hygienic standards of certain items, we regret that is not possible for us to accept returns if the merchandises have any trace of being worn.
A copy of the packing slip or the customer receipt MUST accompany all returns.

因以下原因而產生的換貨,恕無法根據品質問題為您換貨,請您理解:

- 不因個人因素(不喜歡與商品不符預期等)

- 不因色差、線頭、輕微脫線、未開扣、衣物壓痕為由做退換

- 由於燈光,電腦顯示器色差,或個人對顏色理解等不同,導致照片與實物可能存在一些色差。此類並不屬於商品品質問題。

- 商品詳情頁面提供標準體型尺碼表/實物平鋪測量尺寸,供您參考;由於手工測量、批次不同或者個人的測量方法標準等原因,可能與您的測量結果略有差異。

- 某些商品會存在特殊的製作工藝或復古做舊設計,不屬於品質問題。

- 部分商品由於生產工藝或面料處理原因,經洗滌后會有少許掉色或變形。在品質檢測標準範圍內的屬於正常情況,恕不能按品質問題處理;另由於洗滌劑或不當的洗滌方式也會造成此類情況,請您依照說明進行洗滌。

    HOW TO RETURN A PURCHASE

    Please contact admin@memenme.asia and we will provide the details of returning the products.

    For security reasons, please do not return the merchandise in the manufacturer’s packaging alone, please send the parcel back with the shipping packaging.  You are responsible for all shipping and handling costs, as well as duties and/or taxes for International orders.